Privacy Policy

Last Updated: 10 Nov 2024

At ARC Trades, your privacy matters. This policy explains how we collect, handle, use, and safeguard your personal information when you visit our website or engage with our educational programs, webinars, mentorships, community events, and any other services offered under our brand (collectively referred to as the “Services”).

By accessing or using any of our Services, you agree to the terms outlined in this Privacy Policy.

1. What We Collect

We collect only what we need to deliver value and support to our community. Information we may gather includes:

a) User Information

Full name

Email address

Phone number

Address (when required for billing or physical communication)

Date of birth (to confirm eligibility)

b) Interaction Data

Website pages you browse

Time spent on different sections

Clicks, scrolls, and form submissions

IP address, browser type, and device details

c) Communication Records

Messages or questions sent via WhatsApp, email, or our support channels

Feedback or surveys you choose to submit

2. How We Use Your Data

We use the information collected to:

Deliver stock market education and mentorship

Handle your inquiries and support requests

Send relevant communications via email, WhatsApp, SMS, or phone

Improve our courses, content, and website experience

Ensure compliance with regulatory or financial requirements

3. Communication Policy

When you sign up or interact with our Services, you agree to receive communications from us. These may include:

Course updates and announcements

Webinars and event reminders

Educational resources

Offers and promotions

You can unsubscribe from promotional content anytime by following the opt-out instructions provided in our messages or by contacting us directly.

4. Sharing Your Information

We respect your privacy and never sell your data. We only share your information when necessary, including:

With service providers who help us run our business (e.g., email services, payment processors)

With legal or regulatory bodies, if required by law

All vendors we work with are carefully reviewed to ensure strong privacy protections.

5. Keeping Your Data Secure

Your security is important to us. We use a combination of technical and administrative safeguards, such as:

Secure website encryption (SSL)

Limited access to sensitive information

Regular system monitoring

While we take strong precautions, no online system can be guaranteed 100% secure. You acknowledge this when using our Services.

6. Cookies and Tracking Tools

We use cookies and analytics tools to:

Understand how visitors use our website

Personalize your experience

Improve site speed and usability

You may disable cookies through your browser settings. However, this may limit some functionality of the website.

7. Data Retention

We retain your data only for as long as needed:

To provide Services you’ve signed up for

To meet compliance or legal obligations

To improve our training and community services

After this, your data will be safely deleted or anonymized.

8. Your Rights

You have full control over your personal data. You can:

Request access to the data we hold

Ask us to correct or delete it

Revoke consent for promotional communication

Raise concerns with a data protection authority

To make any request, email us at: admin_arc@arctrades.in

9. Age Restrictions

Our Services are intended only for individuals aged 18 years or older. We do not knowingly collect or store information from minors.

10. Updates to This Policy

This policy may be updated occasionally. All changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of our Services means you agree to the new version.

Contact Us

If you have any questions or concerns about this policy, reach out to:

admin_arc@arctrades.in